Beth Gates
Intraprenuer | Healthcare IT Executive | Service Innovator
WHAT I DO
Philips Healthcare
Mission: Creating the future of healthcare + improving lives
Foster City, California
Philips Healthcare develops innovative solutions across the continuum of care in partnership with clinicians and its customers to improve patient outcomes, provide better value and expand access to care.
Here, I am responsible for:
Strategy & Service (Product) Management & Marketing
Steering service strategies; New service development; Continuous improvement: Service innovation; Evaluating current position in the market & strategy; Seeking new market opportunities and delivering market requirements; Developing value proposition & pricing strategies.Service Delivery & Revenue
Successful execution of services and adoption of solutions; Supports sales teams, as needed; Responsible for customer experience & improvements; Working closely with the business unit and market teams to increase profitability; Generating target revenue.Directing clinical transformation engagements using lean, six sigma, and change acceleration process tools to drive clinical and physician product adoption of the Enterprise Imaging & Clinical Informatics solutions.
With my help, Philips Healthcare's Global Learning Catalog now contains over 1,500 courses which touched more than 110,000 lives in 2013. I continue to expand Philips Healthcare Education by distributing content via social media, enterprise social networks, and online video.
Joy is the simplest form of gratitude
WHO I AM
Beth Gates
It's not about me.
My purpose is to serve others, so it really isn't about me.
I am committed to helping healthcare providers evolve to new models of people-centric healthcare and enabling better collaboration and optimized workflows, expanding access to care, and improving patient outcomes across the entire continuum.
I have spent my career helping IT and clinical professionals optimize workflows, improve patient outcomes and enhance patient care. This includes: clinical transformation, performance support, software optimization, training design & delivery, service delivery & implementation, support services and service innovation & leadership. I am experienced in professional, managed and support services.
I believe in the tenants of servant leadership. Being a servant first, I focus primarily on the growth and well-being of people & the healthcare community. I find joy in putting the needs of others first and helping people develop and perform as highly as possible.
“God has given each of you some special abilities. Be sure to use them to help each other, passing on God’s many kind of blessing” (1 Peter 4:10 LB).
We are all here on earth to help others; what on earth the others are here for I don't know. W. H. Auden
Influencer
Beth has a calm, thoughtful & measured approach. Good at getting things done by building consensus, tells things as they are but with tact. Builds good relationships. - General Manager
Communicator
All communication from Beth is clear and concise. She truly knows how to listen to an employee or customer. She listens before reacting. She is a very effective communicator. - Direct Report
People Leader
Beth has great people leadership capabilities. Her key strength is developing talent and future leaders. Beth allows her team to manage their own projects with the flexibility to improve organizational processes. Beth is an inspirational leader who encourages taking ownership, responsibility and working in a complex organization. She rewards good behavior, even with simple compliments. - Direct Report
Zealous
Beth has great vision and a great drive. She has business-sense and a willingness to take on responsibility. She is a very smart person and a fast learner. She can pick up new concepts quickly and turn it into action. - Peer
PRESENTATIONS
Spreading the word.
Getting Employees to Engage with Learning: Moving from “Push” to “Pull” Training Experiences
Interactive Panel Discussion
Orlando, Florida
With the trend toward employee-driven development plans, many L&D professionals now find themselves with a new problem: getting employees to engage with learning. Getting people to “buy” things is usually a marketer’s job, and increasingly L&D leaders must cultivate their marketing skills: positioning, branding and generating demand for their learning programs. L&D leaders must also examine the effectiveness of their eLearning, LMS and blended learning options, while keeping the door open for new ideas like employee generated content and collaboration
Getting Started With Social Media
ATD Chapter Presentation
Fort Collins, Colorado
In this session, we will discuss how you can use social media to modernize learning. We’ll look at the power and the potential of public social media platforms (such as Twitter) for curating and distributing knowledge. Bring your smartphone, tablet or laptop for an engaging, hands-on learning experience.
After attending this presentation you will be able to:
• Set up and personalize your own social media accounts
• Begin building your Personal Learning Network to exchange ideas and experiences
• Share best practices for exchanging ideas and experiences using social media
• Describe and apply understanding of tools and terms (such as Tweet chats, Tweeps, HootSuite, etc.) to personal use of Social MediaShow Your Work
Recap of ATD International Conference & Expo presentations
Fort Collins, Colorado
Learning is about dialogue with material or others. What better way to start a dialogue than to “show your work?” This presentation explores different reasons and benefits for showing your work as well as methods for accomplishing this in your workplace and how L&D can support it.
IntelliSpace PACS Upgrade Best Practices
Philips Healthcare User Summit
Washington, DC
What to expect and how to prepare for the upgrade from iSite PACS to IntelliSpace PACS 4.4.
Auto Create Considerations & Best Practices
Philips iSite PACS User Group
San Francisco, California
Multi-Organization Considerations & Best Practices
Philips iSite PACS User Group
San Francisco, California
CONNECT
Let's talk & change the world.
Phone
925.628.3680
Email
bethanybgates@
gmail.com LEAVE ME A MESSAGE